Under the distance selling Regulations you have the right to cancel your order for any item purchased on our website, excluding installed equipment. To cancel your order you must notify us within seven days following day of delivery. Please check your order carefully, If you wish to return goods, you must call for a returns note, goods will only be accepted with a returns note. The product must be returned within seven days of us receiving your cancellation with the original packaging. Your order may only be cancelled in writing, or email. Any stock goods wrongly ordered and returned within 30 days will be credited and may be subject to a 15% re-stocking-handling charge. If you have any doubts about the goods you require either make a note on order and we will contact you to confirm or phone us first.
The goods must be returned in an unused and resalable condition. You are responsible for the safe cost of carriage back to us. You are recommended that goods returned are suitably insured to ensure that you may recover full value should the product be lost or damaged on its return.