Terms and Conditions

By Using this website you agree to these terms and conditions

Ownership for the goods transfers when we have been paid in full and delivery as taken place.

You the customer are responsible for inspecting goods on delivery, any damage should be recorded on the delivery note. You must contact us within 48 hours of delivery, should you wish to inform us of damaged, defective or missing goods or delivery discrepancies.

Under the distance selling Regulations you have the right to cancel your order for any item purchased on our website, excluding installed equipment. To cancel your order you must notify us within seven days following day of delivery. Please check your order carefully, If you wish to return goods, you must call for a returns note, goods will only be accepted with a returns note. The product must be returned within seven days of us receiving your cancellation with the original packaging. Your order may only be cancelled in writing, by fax or email. Any stock goods wrongly ordered and returned within 30 days will be credited and may be subject to a 15% re-stocking-handling  charge. If you have any doubts about the goods you require either make a note on order and we will contact you to confirm or phone us first.

The goods must be returned in an unused and resalable condition. You are responsible for the safe cost of carriage back to us. You are recommended that goods returned are suitably insured to ensure that you may recover full value should the product be lost or damaged on its return.

Parts are supplied on the understanding that they are to  be fitted by a competent engineer. incorrectly fitted parts may result in damage or serious injury, we accept no liability for incorrectly fitted or the wrong parts being fitted. in the event of a warranty claim we would require photo evidence of the equipment where the part is installed. In the event of a claim for a lift cable we would need photo evidence of the route of the cables and the pulleys the effected cables are running on. It is advisable to lubricate lift cables at least 6 monthly. Due to the nature of lifting equipment parts supplied may wear due to other aspects of the equipment, for example a lift nut may wear due to a badly worn lift screw. Always seak advice from an expert if you are unsure as we will not accept warrantys for this reason.


The price you pay is the price displayed, all prices are + vat, occasionally errors may occur. If we discover an error in the price of the goods you have ordered we will notify you as soon as possible and give you the option of reconfirming your order. Whilst all descriptions and illustrations provided are carefully prepared they are intended for general guidance only and do not form part of any contract. Prices are per item unless stated.

We make every effort to deliver goods as soon as possible, delays are occasionally inevitable and time of delivery will not be of the essence.

We will not be liable for any business loss including loss of profits, revenue, goodwill or incidental, or consequental loss that you may suffer as a result of the purchase of goods from us. We are happy to supply our Terms and Conditions in full if requested.

Please be aware that distance selling regulations do not apply to business customers.

External links may be provided for your convenience, but they are beyond our control. no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of Smart garage equipment. Please contact us if you would like to link to this website or would like to request a link to your website.

These conditions are subject to English law and jurisdiction of the English courts.